Anti-Money Laundering and Counter-Terrorism Financing
Our Commitment
Mindil Beach Casino Resort is committed to providing a safe and secure gaming environment. As a licensed Australian casino, we work with the Australian Transaction Reports and Analysis Centre (AUSTRAC) under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (AML/CTF Act) to protect our community from financial crime.
You play an important role in helping us meet these legal obligations.
Understanding AML/CTF Requirements
Like banks and other financial institutions, casinos are subject to the AML/CTF Act. This law helps keep Australia safe from criminals attempting to launder money through businesses like ours.
The Act requires us to:
- Know our customers
- Verify the identity of customers conducting certain transactions
- Understand the source of funds presented for gaming activities
- Report certain transactions to AUSTRAC
When We Need to Verify Your Identity
We are required to verify your identity when you:
- Conduct cash transactions of $10,000 or more
- Join our rewards program or open a casino deposit account
- Engage in gaming activities that reach certain thresholds
How We Verify Your Identity
A current passport or Australian driver’s licence is the simplest way for us to verify your identity. Our team can provide information about acceptable alternative documents if you don’t have these.
Once your identity is verified, you will not need to repeat this process unless your identification expires.
Source of Funds and Source of Wealth
Why We Ask
The AML/CTF Act requires that, in certain situations, we understand where funds used for gaming come from. This may include:
- Large cash deposits or transactions
- Significant electronic transfers
- Gaming activity reaching predetermined thresholds
What We May Request
We may ask you to provide documentation such as:
- Bank statements showing income or savings
- Employment records or payslips
- Business ownership documentation
- Tax records or asset sale contracts
We are not doing this because we think our customers are laundering money — we are doing it because the law requires it.
Managing Your Funds
Electronic Transfers
We prefer to receive funds by electronic transfer from your personal bank account, as this provides clear audit trails for regulatory purposes.
Cash Deposits
If you deposit cash, particularly amounts of $10,000 or more, you may be required to provide information about the source of those funds.
What Happens During Our Review
When we request information, we need time to review and verify what you’ve provided. During this period, your casino deposit account may have temporary restrictions and you may not be able to access certain gaming services.
We aim to complete reviews promptly while ensuring thorough regulatory compliance. Our team will keep you informed throughout the process.
If required information is not provided, we must restrict access to gaming services. This is a legal requirement under the AML/CTF Act.
Your Privacy
All personal information is collected, stored and used in accordance with the Privacy Act 1988 and our Privacy Policy. We take reasonable steps to limit access to this information to individuals who require it for its intended purpose.
Frequently Asked Questions
Why is MBCR required to do this?
We are legally obligated to comply with the AML/CTF Act. These requirements help protect Australia’s financial systems from criminal activity and apply to all Australian casinos.
Do I need to provide this information every time I visit?
No. Once your identity is verified, you won’t need to repeat the process unless your identification expires or we are required to update your information.
What if I’ve already provided this information to another casino?
Each casino maintains its own records under the AML/CTF Act. Information cannot be transferred between venues.
Can someone else provide the information on my behalf?
No. We must verify information directly with the account holder.
What if my identification has expired?
We require current, valid identification documents. Expired documents cannot be accepted for regulatory purposes.
How long does the review process take?
Review timeframes vary depending on the information provided. Our team will keep you informed throughout the process.
Can I still use other casino facilities while information is being reviewed?
Yes. You can access non-gaming facilities such as restaurants, bars and accommodation while we review your information.
Need Assistance?
Our team is here to help you understand these requirements and answer your questions. Please speak with our customer service staff or contact us via email.
Thank you for helping us maintain a safe and compliant gaming environment.